A journey map sometimes called a customer journey map, is a compact visual of the journey a customer makes in several phases while interacting with your product and/or brand. This…
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In these posts, Odette Jansen writes about different UX Research Methods. Such as interviewing, usability testing & ethnography.
A journey map sometimes called a customer journey map, is a compact visual of the journey a customer makes in several phases while interacting with your product and/or brand. This…