As part of my recent post about sharing my UXR templates, one of those templates is called the Gap Analysis template. I’ve noticed that for many UXR’s and UX Designers,…
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Often you hear companies say: no we shouldn’t ask the user what they want. And I agree with that statement. Asking your user what they want will lead to an…
A journey map sometimes called a customer journey map, is a compact visual of the journey a customer makes in several phases while interacting with your product and/or brand. This…
