As part of my recent post about sharing my UXR templates, one of those templates is called the Gap Analysis template. I’ve noticed that for many UXR’s and UX Designers,…
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Currently, I work as a Lead UX Researcher at Nordhealth. Located in Helsinki, Finland. As the Lead UX Researcher, i'm working on setting up the UX Research department, crafting protocols...
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Card sorting is a method often used in UX Research to understand how users think and how they organise large amounts of information. Simply put, the user receives a set...
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Card sorting is a UX Research method to understand how users think and how they organise large amounts of information. Simply put, the user receives a set of cards and...
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The past weekend I finally had a chance to deep-dive into Chat GPT myself. Besides it being able to create backstories for my many D&D characters, I wanted to learn…
NPS, ie. Net Promoter Score is a metric used to measure the customer’s experience of your product. There are many different ways to measure your customer’s experience, loyalty, and satisfaction….
Usability testing is a technique used in user-centered design to evaluate a product by testing it on real users. This helps you understand how your users experience the designed product/feature…
We all know the people saying things such as “our user wants this” or “our user wouldn’t do this” but they won’t be coming from the mouths of the UX’ers….
Interviewing users is a good method to gather insights into a user’s wants, needs, and behavioral patterns. But a good interview is hard to set up. This article provides you…
While creating a post about the perfect interview questions my eye fell onto this article which had a paragraph on designing for a neurodivergent audience. I have personal experience with…
