Currently, I work as a Lead UX Researcher at Nordhealth. Located in Helsinki, Finland. As the Lead UX Researcher, i'm working on setting up the UX Research department, crafting protocols...
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The past weekend I finally had a chance to deep-dive into Chat GPT myself. Besides it being able to create backstories for my many D&D characters, I wanted to learn…
NPS, ie. Net Promoter Score is a metric used to measure the customer’s experience of your product. There are many different ways to measure your customer’s experience, loyalty, and satisfaction….